Smarter Support Starts Here
Responsible sourcing: Only Responds with infomation you trained it on.
AI Customer Service That Works While You Sleep
Live Chat Agents - The Human Touch When You Need It
Everything You Need to Deliver Outstanding Customer Service
Powerful AI chatbots, live agent support, and content management—all in one platform
AI-Powered Chatbot
Train your AI to know everything about your business and provide instant, accurate responses 24/7
Intelligent Conversations
Our AI understands context, intent, and emotion—delivering human-like responses that build trust and satisfaction with every interaction.
Custom Training
Upload your documents, FAQs, product information, and knowledge base. Your AI learns from your content and becomes an expert on your business.
24/7 Availability
Never miss a customer inquiry. Your AI chatbot is always online, ready to help customers at any hour, in any timezone.
Multilingual Support
Serve customers worldwide in their native language. Our AI automatically detects and responds in multiple languages.
Easy Embedding
Add your chatbot to any website with a simple code snippet. Works with WordPress, Shopify, Wix, and any custom website.
Continuous Learning
Your AI gets smarter over time. It learns from every conversation, improving accuracy and relevance with each interaction.
Live Chat Agents
When customers need the human touch, your agents are ready to help with powerful chat tools
Smart Scheduling
Live chat is available based on your agents' work schedules. Customers automatically see when agents are available or when to expect a response.
Queue Management
Intelligent queue system with position tracking. Customers know exactly where they are in line and estimated wait times.
Agent Dashboard
Powerful real-time dashboard for agents to manage multiple chats, view customer history, and track their performance metrics.
Chat Transfers
Seamlessly transfer chats between agents with full conversation history. The customer never has to repeat themselves.
Canned Responses
Create pre-built quick replies for common questions. Agents respond faster with consistent, accurate answers.
Chat History
Access complete conversation records. Search, filter, and review past chats for quality assurance and training.
Role Management
Assign roles like Agent, Supervisor, and Admin. Control access and permissions for your entire support team.
Performance Analytics
Track response times, satisfaction scores, and agent performance. Data-driven insights to improve your support.
Content Management System
Manage your knowledge base, training documents, and customer data all in one place
Document Training
Upload PDFs, documents, and files to train your AI. Our system automatically extracts and indexes all content for intelligent responses.
Customer Management
Keep all your customer information organized. Track interactions, preferences, and history in one central location.
Support Tickets
When AI can't answer, customers create tickets. Manage, prioritize, and resolve issues with our built-in ticketing system.
Conversation History
Review all AI and live chat conversations. Identify trends, improve training, and ensure quality customer experiences.
User Management
Administer team members, assign roles, and manage permissions. Full control over who can access what.
Company Profile
Customize your chatbot's personality, branding, and behavior. Make it truly represent your business.
Analytics & Reporting
Data-driven insights to optimize your customer service and grow your business
Real-time Dashboard
Monitor live metrics including active chats, queue status, agent availability, and customer satisfaction in real-time.
Chat Analytics
Track conversation volumes, response times, resolution rates, and customer satisfaction scores across all channels.
Agent Performance
Measure individual and team performance with metrics like handle time, customer ratings, and tickets resolved.
Call Analytics
Detailed call metrics including duration, outcomes, peak hours, and geographic distribution.
Integrations & API
Connect ChatterBot with your existing tools and build custom workflows
CRM Integrations
Connect with popular CRM platforms. Sync contacts, track interactions, and maintain unified customer profiles.
REST API
Full-featured API for custom integrations. Build automated workflows and connect with any system.
Webhooks
Real-time event notifications. Trigger actions in external systems when events occur in ChatterBot.
API Keys
Secure API authentication with granular permissions. Control exactly what each integration can access.
More Powerful Features
Everything else you need to run world-class customer support
Scheduler
Manage agent schedules, work hours, and availability
Subscription Management
Flexible plans with Stripe-powered billing
Role-Based Access
Admin, Supervisor, and Agent permission levels
Email Notifications
Automatic alerts for tickets, chats, and events
Responsive Design
Works perfectly on desktop, tablet, and mobile
Enterprise Security
Secure authentication and data encryption
Ready to Transform Your Customer Service?
Join businesses delivering exceptional customer experiences with ChatterBot